languages

Spanish (native), 

English (fully bilingual), 

French (professional fluent), 

Portuguese (intermediate + Portugnol) 

soft skills

* Human centered design 

* Design Thinking 

* Systems Thinking 

* User Research 

* User Experience

* Design Research 

* Service Design 

* Graphic Design 

* Brand Strategy 

* Communication Strategy 

* Data Analysis 

* Business Design 

* Workshop Facilitation 

* Storyboarding 

technical skills

* Adobe Creative Suite 

* Microsoft Office 

* Prototyping Tools (inVision, Figma) 

* System and Journey Design Tools (Miro, Smaply, Strategyzer, Mind Mapping) 

* Experience Design Tools (service blueprinting, customer journey mapping, target experiences, design principles, design criteria) 

* Web-based collaboration tools (GDrive, Dropbox, 

* Presentation Design (InDesign, Keynote, WePresent)